Help Center

Welcome to the TileDom Puzzle Help Center

Find answers to common questions and get support for TileDom Puzzle. Browse the topics below or contact us for personalized assistance.

Common Questions

How do I save my game progress?

Your progress is automatically saved locally on your device. To sync across devices, create an account in the settings menu and enable cloud saving.

Why is the game not loading?

Ensure you have a stable internet connection (if playing online) and that your browser or app is updated. Clear your cache or restart the app. If issues persist, contact support.

How do I unlock new tile sets?

New tile sets can be unlocked by completing daily challenges, achieving high scores, or purchasing them in the in-game store.

Can I play offline?

Yes, TileDom Puzzle is fully playable offline. An internet connection is only required for cloud saves, leaderboards, or in-app purchases.

How do I report a bug?

Please email support@tiledom.com with a detailed description of the issue, including your device type and game version.

Still Need Help?

If you can’t find the answer you’re looking for, please visit our Contact Us page to get in touch with our support team. We’re here to assist you!