Your progress is automatically saved locally on your device. To sync across devices, create an account in the settings menu and enable cloud saving.

Ensure you have a stable internet connection (if playing online) and that your browser or app is updated. Clear your cache or restart the app. If issues persist, contact support.

New tile sets can be unlocked by completing daily challenges, achieving high scores, or purchasing them in the in-game store.

Yes, TileDom Puzzle is fully playable offline. An internet connection is only required for cloud saves, leaderboards, or in-app purchases.

Please email support@tiledom.com with a detailed description of the issue, including your device type and game version.